Your Private Gift Concierge

1. Submit your idea
Share your idea, an AI recommendation, a photo, or simply describe what you have in mind.
Tell us:

• The idea and desired items
• Who the gift is for
• The occasion
• Your preferred delivery date
  

2. We review your request
We’ll assess your idea and check what can realistically be sourced from the Jordanian market.

3. Receive your options & quote
We’ll send you the available sourcing option(s), item details, and applicable handling fee usually within 2 working days (excluding weekends).

4. Choose your option
If the exact items aren't available, we'll suggest realistic alternatives based on your original idea. You can choose whether you'd like to proceed.

5. We make it happen
Once you approve the quote and complete the payment, we’ll take care of the rest — from sourcing the items to personalizing them (where applicable), completing the gift, and arranging delivery.

Quotation limit: Each request covers a maximum of 6 items. Please submit all your ideas and requirements together before the quotation is prepared. Any additional items, ideas, or changes requested after the quotation has been issued will require a new quotation.

Service fee: JOD 20, covering the review of your idea, assessment of sourcing feasibility, and preparation of a quotation. The service fee is non-refundable, whether or not you decide to proceed after receiving the quotation.

Handling fee: JOD 5 per item if you purchase it yourself and have it delivered to us, or JOD 10 per item if The Gifts Maker purchases it on your behalf. The applicable fee will be included in your quotation.

Purchasing limit: We can purchase items on your behalf with a combined total value of up to JOD 30. If the combined value exceeds JOD 30, you will need to purchase the items directly from the seller’s online store and arrange delivery to The Gifts Maker. We’ll provide our delivery address after you approve the quotation and complete the payment.

Sourcing area: We source from the Jordanian market only, from sellers that deliver within Amman. Imported items and items shipped from outside Jordan are not available through this service.

Packaging: Your gift will be presented using one of The Gifts Maker’s available packaging options. Custom box shapes or containers are not available.

Personalization: Please include any personalization requirements in your initial request. We’ll check if the requested personalization is possible and confirm the available options and any additional costs in your quotation.

• Please submit your request at least 4 days before your preferred delivery date.

• The delivery date will be confirmed once the item arrives at The Gifts Maker.

• If your item arrives after your preferred delivery date, we’ll contact you to arrange a new delivery date.

• Same-day delivery is not available for these requests.

• We inspect the item when it arrives before adding it to your gift.

• Any damage, delays, warranty issues, or returns related to the item purchased by you are handled directly between you and the seller.